FAQs

  • Thinking of purchasing a wig or Lace Frontal & Closure Wigs. Cap sizes are labelled in the wigs we stock.

    Small ( 21” cap size ) Medium (22’ cap size ) Large ( 23” cap size)

    If You require a bespoke fit please kindly send you accurate measurements or book a consultation prior to your wig construction. Please note once you have confirmed your measurements and your order is being uniquely made for you, refunds or returns can not be fulfilled. If you are unable to complete the measurements book a consultation appointment where he measurements can be taken for you.

    We do offer a same day service at a premium rate, this service is subject to availability which start from £200 and are available for morning appointments only.

    Same day service consists of : Measurements construction and fitting and collection on the day.

  • Akosluxe offers a range of consultation and service treatment to book an appointment or consultation please book online or the link in the bio via instagram page.

  • Processing Time

    Order Confirmation will be sent via email within 24 hours of placing the order.

    Inspection and Quality Check: 1-3 business days. Customisation (if applicable): 2-5 business days.

    Total Processing Time: 3-8 business days.

    Delivery Time

    Dear valued customer we try to ship your order using the fastest, safest and most reliable methods possible.

    -Standard Shipping (international): 7-14 business days.

    Total Delivery Time: Varies based on customisation the chosen shipping method and location and items in stock. We aim to have your purchase within 5-28 business days for delivery.

    Note: Processing and delivery times are estimates and may be subject to occasional variations, Customers will receive tracking information once the order is shipped.

    If you have not received your order in this time please contact via our contact us page contact@akosluxe.com

    We will respond to your query within 24 hours

  • Akosluxe do not offer refunds on Hair Extensions Wigs or Custom Wigs systems. Returns and exchanges are subject to our terms and conditions policy, please refer to the terms and conditions policy for further guidance.